Adding New Documents

If you're already registered for our Paper-free service and would like to receive more of your documents online, follow the instructions below.

Please note that you can take advantage of the Paper-free service if you have any of the following:

• Bank accounts*
• Savings accounts*
• Credit cards*

If you would like to register your other accounts for our Paper-free service;

1.  First check that the account you want to register for Paper-free is added to your 'My accounts' page:

• Check the accounts you have registered by going to the 'My accounts' page (the screen you first see when you sign-in to Online Banking)

2.  To add any other accounts that you have simply:

• Select the 'My accounts' option on the left hand menu
• Select the 'My preferences' option
• Choose the 'Add account' option and follow the on-screen instructions
• Repeat the process for any other accounts you want to add

3.  You'll automatically receive Paper-free documents for any eligible accounts added (with the exception of eligible Paper-free credit cards).  If you wish to change the Paper-free status of your credit card:

• From the left hand menu on your 'My accounts' page, select 'My Paper-free documents'
• Choose 'Document settings'
• Select 'Online' as your method of delivery
• Click 'Update'

Find out more about our Paper-free service.

*Some accounts are not eligible for this service.  Find out which accounts are eligible.