Contact Telephone Numbers

Whether you're an existing customer or new to the Halifax, it's never been easier to get in touch.

Select the relevant number from the list below to talk to us about an existing product you have with us, or find out more about, or apply for, a new product:

• Bank Accounts
• Credit Cards
• Insurance
• Investments
• Mortgages
• Personal Loans
• Savings
• Sharedealing
• Travel Money
• Lost/stolen cards
• Online helpdesk
• International dialling

If you already have an account with us, please have your account details to hand so we can answer your query more quickly.

Bank Accounts  - 08457 20 30 40

- New business:   Mon-Sun: 8am-8pm

- Existing business:   24 Hours

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Credit Cards  

Customer Services: 08457 28 38 48  International (from abroad): (0044) 8457 28 38 48 Mon - Sun 24 hours

Lost or Stolen Cards: 08457 20 30 99  International (from abroad): (0044) 8457 20 30 99 Mon - Sun 24 hours

Applications: 0800 028 3260 Mon - Sun 0700 - 2200

Repayment Cover: 0845 600 1191 Mon - Fri 0800 - 1800  Sat only 0900 - 1200

Card Care: 0870 850 6850  Mon-Sun 24 hours

Online helpdesk: 0845 602 0000  Mon - Sun 24 hours

Insurance - 08457 23 33 43

- Home & Travel Insurance:   Mon-Fri: 8am-8pm, Sat: 8am-5pm

- Car Insurance:   Mon-Fri: 8am-8pm, Sat: 9am-5pm, Sun: 10am-2pm

- Pet Insurance:   Mon-Fri: 8am-8pm, Sat: 9am-5pm

- Life Insurance:   Mon-Fri: 9am-5pm

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Investments

Prices, valuations and transfers

- Stocks and shares ISAs - 01904 61 11 10

            Mon-Fri: 8am-6pm, Sat: 9am-1pm. 

            Opening or topping up an ISA Invester - 0845 600 0169 (Mon-Fri: 8am-6pm, Sat: 9am-1pm)

-Cash ISAs - 08457 26 36 46

            Mon-Fri: 8am-6pm, Sat: 9am-4pm

- Pensions & other investment plans - 0870 901 01 37

            Mon-Fri: 8am-6pm, Sat: 9am-1pm

- To book an appointment with a Personal Financial Adviser - 08458 50 37 01

            Mon-Fri: 8am-6pm, Sat: 8am-3pm

Mortgages  - 08457 27 37 47

- Apply for a mortgage, review your existing Halifax mortgage or borrow more money

            Mon-Fri: 8am-8pm, Sat: 9am-4pm

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Personal Loans  

New and existing business where agreement number starts '84'  call 08457 44 44 55

Opening times : Mon-Fri: 8am-10pm, Sat: 8:30am-6pm, Sun: 9:30am-5:30pm

New and existing business where agreement number starts '7/'  call 08457 24 34 44

Opening times : Mon-Fri: 8:00am-8:00pm, Sat: 8:00am-6:00pm

Savings  - 08457 26 36 46

- Premium savings new & existing business:  24 Hours

- Savings new & existing business (including ISAs):

            Mon-Fri: 8am-8pm, Sat: 8am-4pm, Sun: 9am-4pm

-Stocks and shares ISAs   - 01904 61 11 10

            Mon-Fri: 8am-6pm, Sat: 9am-1pm

Share Dealing - 08457 22 55 25

            Mon-Fri: 8am-9.15pm, Sat: 9am-1pm

Travel Money - 08452 46 00 06
Mon-Fri 8am to 10pm, Sat & Sun 10am to 8pm

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Lost/stolen cards - 08457 20 30 99 (24 Hours)  


Online helpdesk - 08456 02 00 00 (24 Hours) 
Before calling us, have you tried using our Search facility?
You may find the answer to your enquiry on our site without needing to call us.


International Dialling  - (calls are charged at international rates) 
For all product areas  - 0044 1133 809 574:   24 Hours

For advice on how to use the Online Service - 0044 1132 851 888:  24 Hours

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We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will be initially answered by an easy-to-follow automated service.

For any other queries you can visit your nearest branch.